Privacy Policy

At Quest Labs, we are committed to protecting your privacy and ensuring the security of your personal data. As a Social Purpose Company (SPC), privacy is integral to our core purpose and our dedication to serving the public good. This privacy policy outlines how we collect, use, and protect the information you provide to us when you engage with our tailored technologies and applications.

Information We Collect

When you use our services or interact with our website, we may collect certain personal information that you voluntarily provide to us. This information may include, but is not limited to:

  • Contact details: such as your name, email address, phone number, and mailing address.

  • Account information: if you create an account with us, we may collect login credentials and other account-related details.

  • Project-specific information: details about your project requirements, preferences, and objectives.

  • Technical information: such as IP addresses, browser type, operating system, and device information, which may be collected through automated means like cookies.

Use of Personal Data

We use the information we collect from you for the following purposes:

  • Providing tailored technology and application design and development services based on your project requirements.

  • Communicating with you regarding your project, including updates, notifications, and customer support.

  • Improving our services and enhancing user experience.

  • Fulfilling legal and regulatory requirements.

Data Protection and Security

We are committed to safeguarding the personal information you provide to us. We implement industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data. Our employees and contractors undergo regular training to ensure they understand the importance of privacy and adhere to our privacy and security policies.

Data Sharing and Disclosure

We never share your personal data with any third parties, except in the following circumstances:

  • With your explicit consent: If we need to share your information with a third party for a specific purpose, we will obtain your consent beforehand.

  • Legal obligations: We may disclose your personal data if required by law or in response to valid legal requests, such as subpoenas or court orders.

  • Business transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the acquiring entity or parties involved.

Marketing and Advertisements

We do not engage in ad targeting, data mining, or any other activities that compromise your privacy. We do not affiliate ourselves with any third parties that do so. Therefore, you can rest assured that your personal data will not be used for marketing purposes without your explicit permission.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data to ensure it cannot be linked back to you.

Your Rights

You have certain rights regarding your personal data, including:

  • The right to access, correct, update, or request deletion of your personal data.

  • The right to object to the processing of your personal data, where applicable.

  • The right to withdraw your consent for processing your personal data.

  • The right to request the transfer of your personal data to another party, where technically feasible.

  • To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in a timely manner and in accordance with applicable laws.

Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. The revised policy will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions, concerns, or inquiries regarding this privacy policy or our data practices, please feel free to contact us using the following information:

Quest Labs, SPC

hello@quest-labs.org

We strive to address and resolve any privacy concerns or inquiries promptly and in accordance with our commitment to protecting your privacy.

By engaging with our tailored technology and applications services, you acknowledge that you have read and understood this privacy policy and agree to the collection, use, and disclosure of your personal data as described herein.

Effective Date: January 1, 2023

Thank you for entrusting Quest Labs with your privacy. We value your trust and are dedicated to maintaining the confidentiality and security of your personal data.